Terms of service
Welcome to Nymphéa! The terms “we,” “us,” and “our” refer to Nymphéa. Nymphéa operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (collectively, the “Services”). Nymphéa is a Shopify-powered store, which enables us to provide you with the Services.
The following Terms of Service, together with any related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and address areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services accurately in our online stores. However, please note that product colors or appearance may vary depending on the device used to access the store and your device’s settings and configuration.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or match what is displayed or described in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered on a case-by-case basis by person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. Nymphéa reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until Nymphéa confirms acceptance. Payment must be received and processed before your order is accepted.
Please review your order carefully before submitting it, as Nymphéa may be unable to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
Returns or exchanges are permitted only in accordance with our Refund Policy.
You represent and warrant that purchases are for your personal or household use only and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise specified, prices do not include taxes, shipping and handling fees, customs duties, or import charges.
Prices displayed in our online stores may differ from prices offered in physical stores or third-party online stores. From time to time, we may offer promotions governed by separate terms. In the event of a conflict, promotional terms will prevail.
You agree to provide current, complete, and accurate purchase and account information and to promptly update such information, including email address and payment details.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are authorized to use the card;
(iii) charges incurred will be honored by your card issuer; and
(iv) you will pay all charges at the prices listed, including applicable taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All shipping timelines are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
The Services and all content therein, including but not limited to trademarks, text, images, graphics, videos, audio, and overall design, are owned by Nymphéa, its affiliates, or licensors and are protected by intellectual property laws.
These Terms permit use of the Services for personal, non-commercial use only. Unauthorized use may violate applicable laws. All rights not expressly granted are reserved by Nymphéa.
Nymphéa names, logos, designs, and slogans are trademarks of Nymphéa. Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. Such tools are provided “as is” and “as available” without warranties. Any use of optional tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for their content, accuracy, or transactions. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Nymphéa is powered by Shopify; however, all sales are conducted directly with Nymphéa. Shopify bears no responsibility for transactions between you and Nymphéa. You release Shopify from any related claims.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. Shopify processes data to provide and improve the Services.
SECTION 11 – FEEDBACK
Any feedback submitted grants us a perpetual, worldwide, royalty-free license to use it for any purpose. We are not obligated to maintain confidentiality, compensate, or respond.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors and update information or cancel orders if information is inaccurate, without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate rights, transmit harmful content, or interfere with security features. Violations may result in termination.
SECTION 14 – TERMINATION
We may terminate access at any time. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available” without warranties of any kind. Some jurisdictions may limit this disclaimer.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Nymphéa and Shopify shall not be liable for any indirect, incidental, or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Nymphéa and Shopify from claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is held unenforceable, the remaining provisions remain valid.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a right does not constitute waiver. These Terms constitute the entire agreement.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without consent. We may assign freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Nymphéa is established.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms. Continued use constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions regarding the Terms should be sent to contact@nympheabeauty.com
E.M Company - MATHIEU
contact@nympheabeauty.com
21 Rue de Brenet, 71500, Louhans, France
SIRET: 94010342700016